Compliance at Löwenstein.

Every day we work with great dedication, high identification and high expertise for the health and quality of life of all patients. For this, we depend on a trustful and lawful cooperation with our worldwide business partners, customers and patients. We are aware that we can only earn the trust of our customers and business partners if we ourselves act with integrity and in compliance with the law. To Löwenstein, compliance means not only respecting legal requirements but also following ethical values, such as fairness, integrity and sustainability.

Löwenstein has introduced a Compliance Management System (CMS) that is constantly being improved. The internal compliance structures are based on the three pillars “Prevent – Detect – Respond”. Based on this, Löwenstein follows the state of the art in compliance work.

If you have any questions or require further information, please contact our Group Compliance Officer Dennis Flosdorff (compliance@loewensteinmedical.com).

Löwenstein Code of Conduct and Code of Conduct for Business Partners.

Löwenstein operates worldwide – and laws, rules or customs are as different as the languages of all Löwenstein employees. Our joint success is based on the trust of our employees, patients, customers, business partners and stakeholders. That’s why we set high standards when it comes to responsibility – both for our company and for ourselves.

Our Löwenstein Code of Conduct is intended to set out these standards in binding form and provide a guide that everyone can apply wherever Löwenstein is represented. The Code of Conduct helps to implement the values of our company in everyday work. It shows how we can deal with potential issues or difficult situations that affect our business practices or dealings with each other.

Our Löwenstein Code of Conduct for Business Partners describes the values, principles and rules as the foundation for the cooperation with our business partners. Löwenstein is aware of its responsibility for its employees, patients, customers, business partners, society and the environment. At the same time, our business partners are committed to Löwenstein’s good reputation. With their behaviour, actions and negotiations, they also shape the image of Löwenstein.

Löwenstein Integrity Line and Ombudsperson’s Office.

Every person may report potential wrongdoing via the electronic whistleblower portal (Löwenstein Integrity Line). The information may relate to possible violations of the law, the Code of Conduct, the Code of Conduct for Business Partners or important internal company guidelines. In addition, human rights and environment-related risks as well as possible violations of human rights-related or environment-related duties may also be reported.
The reports are processed on a confidential basis by the Compliance Department. The whistleblower and the Löwenstein Compliance Department can enter into a dialogue via a confidential channel after the report has been submitted (anonymously if desired). The whistleblower portal is designed to protect the identity of the whistleblower and third parties mentioned in the whistleblowing.

The Löwenstein Integrity Line is available to Löwenstein employees, our business partners and any other person 24/7 throughout the year and can be accessed at the following link:
https://loewensteinmedical.integrityline.com/

The process for submitting reports is described in the Compliancy Policy on submitting non-compliance reports. This Compliance Policy constitutes the rules of procedure pursuant to the German Act on Corporate Due Diligence Obligations in Supply Chains (LkSG).

Employees and external persons may also contact the external ombudsperson at Löwenstein on a confidential basis. The ombudsperson will deal with the information provided in accordance with the whistleblower’s instructions. If requested, anonymity towards Löwenstein will be maintained. The ombudsperson’s office can be reached by telephone, e-mail and mail and is also available for a personal meeting. The contact details of the ombudsperson’s office are as follows:

Dr. Martin Schmidt
Comfield Legal
Uhlandstraße 162, 10719 Berlin
LM-ombudsperson@comfield-legal.eu
+49 (0)30 310 160 511