Excellent customer focus.
We win the German Health Award 2024!
Löwenstein takes first place in the areas of value for money and customer service.
We are proud to have received the German Health Award in the category of Breathing & Sleep Therapy Products. In the customer service subcategory, Löwenstein Medical takes first place and also claims first place in the value for money subcategory.
The German Health Award, presented by the German Institute for Service Quality (DISQ) and the news channel ntv, was awarded for the third time this year. More than 45,000 people participated in a nationwide, representative survey. The study examined customer satisfaction with healthcare providers in terms of price/performance ratio, range of services, customer service, and recommendations. The study focused on 501 companies in 69 categories via an online panel. The study covered the period from January to June 2024.
«A heartfelt thank you to all patients in Germany who voted for us—for the appreciation you have shown for our products and customer service, and for your trust in the Löwenstein brand.»
- Your Löwenstein Team